Effective Date:16/01/2025

PentMark (“we,” “us,” or “our”) is committed to safeguarding your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website or use our services. By accessing our website, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect
a. Personal Information

We may collect personally identifiable information (PII) such as:

  • Full name
  • Email address
  • Phone number
  • Business or company name
  • Billing and shipping address (for transactions)
b. Non-Personal Information
  • IP address
  • Browser type and version
  • Device details (e.g., operating system)
  • Referring website URLs
  • Pages viewed and time spent on the site
c. Cookies and Tracking Technologies

We use cookies, web beacons, and similar technologies to improve user experience, analyze traffic, and provide personalized content.

2. How We Use Your Information

We use the collected data to:

  • Deliver, maintain, and improve our services
  • Process transactions and send related updates
  • Respond to inquiries and provide customer support
  • Send marketing and promotional content (only with your consent)
  • Conduct data analysis and monitor usage trends
  • Ensure website security and detect fraud
3. Legal Bases for Processing Personal Information (For GDPR Compliance)

We process your personal information under the following legal bases:

  • Consent: When you explicitly agree to provide your data (e.g., subscribing to newsletters).
  • Contractual Necessity: To fulfill our obligations in providing you with services.
  • Legal Obligation: To comply with legal and regulatory requirements.
  • Legitimate Interests: For business purposes like improving services, preventing fraud, and ensuring security.
4. Sharing and Disclosure of Information

We do not sell or rent your personal data. However, we may share your information with:

  • Service Providers: Trusted third-party vendors for hosting, payment processing, or email marketing.
  • Legal Authorities: When required to comply with legal obligations or respond to lawful requests.
  • Business Transfers: In the event of a merger, acquisition, or asset sale, your data may be transferred.
5. Data Security

We implement robust security measures, including encryption, firewalls, and regular security audits, to protect your personal information. However, no method of transmission over the internet is entirely secure, and we cannot guarantee absolute security.

6. Your Rights (For GDPR Compliance)

As a user, you have the following rights:

  • Right to Access: Request a copy of your personal data.
  • Right to Rectification: Correct inaccurate or incomplete data.
  • Right to Erasure (Right to Be Forgotten): Request deletion of your data under certain conditions.
  • Right to Data Portability: Obtain your data in a portable format.
  • Right to Object: Restrict certain data processing activities, including marketing.
  • Right to Withdraw Consent: At any time, where consent was previously given.
7. Cookies Policy

We use cookies to:

  • Understand user preferences and improve site functionality.
  • Track and analyze website performance and visitor behavior.

You can manage cookie preferences in your browser settings. Disabling cookies may affect certain site features.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices. We encourage you to review their privacy policies before sharing any information.

9. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy or to comply with legal obligations.

10. International Data Transfers

If you are accessing our website from outside India, your information may be transferred to and processed in India. By using our services, you consent to such transfers.

11. Compliance with Legal Frameworks

We comply with:

  • The General Data Protection Regulation (GDPR) for users in the European Economic Area.
  • The California Consumer Privacy Act (CCPA) for users in California.
  • The Indian IT Act, 2000 and its amendments for users in India.
12. Children’s Privacy

Our website is not intended for individuals under 13 years of age. We do not knowingly collect personal information from children. If we become aware of such data, we will take steps to delete it promptly.

13. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated “Effective Date.” We encourage you to review this policy regularly.

14. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:

  • Email: pentmark.2024@gmail.com
  • Phone: +91 860-225-5154
15. Dispute Resolution and Jurisdiction

Any disputes arising from this Privacy Policy shall be governed by the laws of India. The courts of Jaipur, Rajasthan, shall have exclusive jurisdiction to resolve any disputes.

Acknowledgment

By using our website, you agree to the terms of this Privacy Policy.